On April 20, 2007, I submitted a request for public information to the Lake City Development Corporation (LCDC), Coeur d'Alene, Idaho's urban renewal agency. Idaho's Open Records Law does not prescribe that records requests must follow a specific format, however the LCDC does conveniently provide its own
REQUEST FOR PUBLIC INFORMATION and/or RECORDS form on its website. If the LCDC's website is down, a copy of the form I used is available
here. My request was sent via Certified Mail from the same post office in which the LCDC's mailbox is located.
Note that at the bottom of LCDC's own form is the mailing address LCDC specifically instructs requestors to use when submitting requests pursuant to the Idaho Open Records law. That address, PO Box 3450, Coeur d'Alene, ID 83816, is the same
official mailing address listed by LCDC elsewhere on its website.
On May 7, 2007, the United States Postal Service (USPS) returned my Certified Mail request. The Certified Mail letter had been unclaimed by LCDC. Here is a
scan of the returned envelope. The markings applied by the USPS provide useful information.
First, I mailed the letter on April 20, 2007, from the post office with ZIP code 83814. If an agency has a post office box at that post office, that agency's ZIP code is 83816. My Certified Mail letter never left that post office. Official handling was minimized.
As the USPS-applied imprint on the returned envelope shows, the "1st NOTICE" was placed in the LCDC's mailbox on "4-20-2007." That notice included
only the article number (the 20-digit number on the "Certified Mail" sticker applied by USPS) and the date and time delivery was attempted. It included no information about the sender. The intended recipient would have to take the USPS notice to the counter to collect or refuse the mailing.
Second, a "2nd NOTICE" was placed in the LCDC's mailbox on "4/26." That notice contained the same information as the first.
Third, after the addressee failed to take either of the two notices to the counter, the USPS stamped the envelope "UNCLAIMED" and noted the "RETURNED" date as "5/5." Since "5/5" was a Saturday, the unclaimed Certified Mail envelope and contents were returned to me personally (I signed for it from the letter carrier) on Monday, May 7, 2007.
The designation "UNCLAIMED" has a specific meaning for the USPS. When a Certified Mail letter or parcel is "UNCLAIMED", it means the addressee has made no attempt to collect the item or identify the sender. The addressee, the LCDC Executive Director, could have taken either of the two notices from his mail box to the post office's counter and then refused the letter. If that had happened, the Certified Mail envelope would have been stamped "REFUSED", not "UNCLAIMED."
Certified Mail provides the sender with not only proof of delivery but also with proof of attempted delivery. In other words, a Certified Mail letter or parcel prevents the addressee from ignoring it, then saying, "It must have been lost in the mail."
One might suggest that perhaps the LCDC Executive Director was out of town or on vacation or otherwise indisposed and was unable to pick up his mail. That excuse, if offered, would be refuted on two counts.
First, the LCDC Executive Director was seen in Coeur d'Alene by several persons between April 20 and May 5.
Second, on Friday, April 27, 2007, I handcarried a sealed envelope to the Coeur d'Alene City Hall. The envelope contained a scanned copy of the completed LCDC form and a brief cover letter telling the addressee about the Certified Mail in his post office mailbox. The letter's inside address and envelope were the same: Tony Berns, LCDC Executive Director, City Hall, Coeur d’Alene, Idaho. There was no return address on the envelope. The City Hall receptionist accepted the envelope without any hesitation or question, arose from her chair, and said, "Sure, I'll put it right in his mailbox." The following Monday, April 30, I received a telephone call from LCDC Executive Director Tony Berns telling me he had received my letter and "...will get to work on it." On May 2, 2007, I received a first-class mailing on LCDC letterhead. The mailing was in response to the item I had left at City Hall. The response was on LCDC letterhead and had been dated April 30, 2007.
What this episode tells me is that in addition to its "public" address, the LCDC uses one or more accommodation addresses. One of LCDC's accommodation addresses is the Coeur d'Alene City Hall. There may be others such as one or more private mail boxes (PMB).
It's certainly not illegal for a public entity such as LCDC to use accommodation addresses. In fact, it sometimes makes sense. It should ensure that important and time sensitive items such as checks, bills, applications, and Idaho Open Records Law requests receive prompt attention. PMBs have the benefit of being willing to distribute not only US mail deliveries but also parcels from outside couriers such as UPS or FedEx.
So why would the LCDC, a public agency, engage in the extremely unusual business practice of specifying only one US mail delivery address and then failing to collect Certified Mail sent to that address? Wouldn't a conscientious administrator of a public agency be concerned that he might miss something important if its mail wasn't diligently collected? Of course he would. The answer is that the LCDC has provided "insiders," its friends and business associates, with an address to which they can send material and be assured it will receive prompt attention. Conversely, LCDC can be reasonably sure that anything sent to the PO Box 3450 has been sent by an "outsider" and can safely be delayed or ignored.
Well, if that's so, why didn't the LCDC Executive Director simply ignore my request left at City Hall? My guess is that if he had decided he didn't want to answer it, my request would have been administratively lost and ignored. But as it happens, someone other than I had already asked the same question and received an answer from the Mayor. That allowed Berns to conveniently use the same answer he and the Mayor had given to the earlier inquiry. Thus, he felt he could safely respond to my request with the identical answer.
That the Executive Director of the LCDC who makes more than $100,000 per year intentionally ignores Certified Mail sent to the LCDC's one public mail address ought to concern not only Coeur d'Alene's honest citizens but also its Mayor and City Council.
The Mayor and City Council are supposed to be overseeing the LCDC's Executive Director and Board of Commissioners, supervising them, to ensure that LCDC is responsive to the public's interests. Clearly, supervision in the public interest by the Mayor and City Council isn't happening.
Idaho's legislators have begun to recognize that Idaho's urban renewal laws need to be revised to preserve their benevolent potential while curbing the kinds of abuses that are occurring in Coeur d'Alene. The urban renewal task force expected to be formed by the Legislature in mid-May is a step in the right direction. Legislation reining in the abuses by the LCDC is badly needed, because Coeur d'Alene's Mayor and City Council are failing to fulfill their supervisory duties and obligations to the public. Those abuses don't just affect Coeur d'Alene's citizens. They affect all Kootenai County taxpayers.